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Metro North Computer Consulting, Inc.

IT Blog

Cell Phone Hacking on the rise

Just a link for you to review...

Summary – “About 40% of our respondents across the board report having a mobile security compromise.” “66% of companies described the impact of mobile security breaches as major, and 55% said that the impact was long-lasting.”

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How to live in a world with High-Level Hackers

Hello World,

I recently had another candid conversation about hacking, what's possible, how to prevent it and close the door after someone gets in. I thought it was important to publish this where others could find it and get some straight answers from a tech who is out there troubleshooting cases monthly.

Q: The first question I usually get is: how can we keep them out? A: That depends on who, …

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Prevent Facebook Hacking

Most of the time Facebook, Linked-In and other accounts seem like benign tools – until they get hacked. Both named services offer Multi-Factor Authentication to help keep your accounts under your control.

On Facebook, you can review and kill the  Authorized Logins to y…

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Hacked computer while charging your phone

Be careful of the cheap cables you buy for your Apple products. The price has come down on a cable that will allow a hacker entrance to your desktop when it is plugged into your device via a "new" power cable.

How to reuse a thumb drive formatted as a bootable drive

In today's world of updated computers that boot to a thumb drive, it's easy to convert your drive to an OS bootable disk but it seems impossible to make use of it again.

In Windows, it's rather easy to solve this issue.

From the Disk Manager, right click on the removable disk you want to edit. Select properties. Click Policies tab. By default, the Optimize for quick removal option selected, …

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Help! A Windows Service Pack crashed my server! A map away from your own personal underworld.

Geek Alert: If you're not a geek, this isn't for you.

If your server is in boot loop after installation of a Windows update, it can be due to pending.xlm files not getting cleared. Thankfully this can be easy - if you're lucky.

Run Dism /image:C:\ /cleanup-image /revertpendingactions    //Assuming C: is the Windows directory//

Exit the command prompt and reboot your server.

If not r…

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How to hack a server in under a minute

For the White Hats out there, this is a fix when bad stuff happens. You get locked out of your server, or a client gets locked out of theirs.

Note: You may need to turn off secure boot if booting from a USB drive, and re-enable it when finished making changes.

Boot from a DVD or USB stick. Get to Troubleshooting, Command Prompt. IF you don't know where that is, YOU shouldn't be doing this. R…

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How to forward mail from an Exchange alias to a subfolder

How can you forward mail from an Exchange alias to a subfolder? If any of you have tried this, it no longer works. Typically. There is a way around this that is free and stable. Remove your alias from the user account. Add a group email box with the name of your desired alias. Give the user permission to see that box. You now have stable mail delivery and you can, if desired, create a rule that mo…

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2019 $1 million tax deduction!

Need IT equipment? Want a tax deduction? Why not both? For 2019 the maximum deduction is $1 million. See your tax professional.

Old Style Contact Records in Outlook

Do you miss the days of the full contact record in Outlook. Disclaimer: Minor tech skills are required here and stick to the plan or bad things can happen. This is for Windows users only.

Plan 1: Copy and paste the following registry entry into a text file. Save the file as Outlook Contact fix.reg. Double click it to install it in your registry (the thing that makes up Windows). Close and re-op…

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It's here! Secure file storage from Microsoft.

Finally, a reason to use OneDrive over Dropbox.
Personal Vault is a protected area in OneDrive where you can store your most important or sensitive files and photos without sacrificing the convenience of anywhere access.
They guide you through setting up your Personal Vault with a strong authentication method or a second step of identity verification, such as …

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Simple steps to business continuity

What steps can your tech take to secure your ability to conduct business?
Offsite and local backups
Good antivirus
Monthly or bi-Monthly review - 150 point checklist
Credit monitoring, for important company email boxes and owners credit profile
Multi-factor secure passwords for email
Active server and network monitoring with alerts

Why would anyone want to encrypt my data?

Antivirus vendor Sophos investigated the SamSam encryption virus and finds the one person that owns all the accounts associated with it makes about $300,000 per month doing this. Almost $6 Million so far. Next time you ask why would someone do this, there's your answer.

Should I buy a credit monitoring service?

In today's ever insecure digital world, our data gets stolen constantly.

YES. You. Should. Buy. Credit. Monitoring.

Not just any credit monitoring will do. You need active dark web scans, email breach searches, SLA and a large dollar warranty, with active support for remediation. Reach out to us at any time to see who we recommend to cover all these and more. For $10 a month for an individual or…

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How much is a new PC?

6 core! Gen8 Intel 4GHz processors, 16GB Ram, 256GB SSD - about $600. 3yr On Site Warranty. Need a new PC? Call today 914-417-8249

Carbonite for Mac - make this change to continue backing up.

Once you've updated to macOS Mojave 10.14, Carbonite will need to be added to "Full Disk Access" to ensure we can continue backing up your files as expected. PM us for step instructions on how to add Carbonite to "Full Disk Access".

Looking for QuickBooks downloads?

The ever elusive QuickBooks download page...

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When I change tech companies, what questions do I need to ask?

For the IT techs out there, a list of questions for transition to or from a client.

Who is the Registrar for your domain(s)? (Needed even if transferring.)
What is the account number and password? If combined with other clients, how much notice do you need to release the domain to us?
How many domains do we have and what are their names? When does the lease(s) expire?

Who is the email ho…

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How can I market my business for free?

Are you getting all the Free advertising you can get? Google app "MyBusiness" made changes over the last year that may keep you from being seen. Install it. Check your company profile - and update it! For me, it equates to about 1,500 extra views by interested customers. Get reviews from your (non core) clients in Google. It makes a difference!

Should I buy a Mac or PC?

From the common questions file:
"Should I buy a Mac or PC?"
That depends... Which are you familiar with? Can you easily learn something new? Do you like change? Are you sensitive to price?
If your main focus is price, get a PC. If your main concern is familiarity, stay where you are. Don't buy until it hurts, but get help planning your near future needs based on your current usage. There's a ri…

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Ho much does a new PC cost?

The question I get asked most often is:
"How much is a new computer?"

For full "white glove service," including a 3 yr warranty, email, printers and data transfer, we average the following prices (+/- $200 depending on personal choices).
All prices include parts and labor.
New PC desktop, $1,000
New PC laptop, $1,000 - $1,200 (13"-15")
New Mac desktop, $2,100 (27")
New Mac laptop, $2,40…

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How do I know if it's better to fix or replace my computer?

From the common questions file:
"How do I know if it's better to fix or replace my computer?" There's an average 5 year life span on drives and power supplies, and a 7 year average on boards. If you're at 3 years and you experience a problem, it may be right to fix it. If you're at the 5 year mark, save your money. Fixing it will not last and you will surely need a new computer again soon.

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IS buying a refurbished PC OK?

From the common questions file:
"Should I buy new or refurbished?" It depends on the company certifying the repair. I only buy Dell refurbished business units because they have all been checked for problems, all have a same as new warranty, a lower price point and the best warranty policy on the market. If you're not buying directly from Dell, don't do it!

What computer brand do you recommend?

From the common questions file"
"Outside of Dell, who do you recommend?"
Lenovo and Mac are my only two retail choices for reliability reasons. At last check, HP business systems are comparable to Dell but a comparable warranty is not offered. HP will only change 1 part, or you mail your system into a Depot for a week or more. Dell will change any and all parts on site, usually in 24 hours. Our …

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Stop Teams from popping up after every restart

To stop Microsoft Teams from launching automatically every time you reboot, click on Start/Settings/Apps/Startup. Turn off Microsoft Teams

Surge Protectors Fail!

If you lost your computer today, right now, would you be OK? A $12 surge protector is a small price to pay for insurance. Change them every time you change a computer. They have a life span! A 1,000 joule surge protector will only be good for a single 1,000 joule spike, or 10x 100 joule spikes. After this, it is a power tap with no surge supression left. Any additional spikes could leave you witho…

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Slow Outlook 2007 Repair

Is Outlook 2007 running slow, becoming unresponsive or locking up? I have found several common factors when looking at Outlook only issues.

1. Start by checking the PST size. Outlook 2007 has a 20 GB limit. If you hit that limit, Outlook will lock up.

2. Run a full virus scan. Viruses can cause the strangest problems to surface. On a recent rebuild (caused by “strange” errors) viruses tu…

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IOS 7 Short Battery Life Fix

When you updated to IOS 7, little did you know that you could be cutting your battery life in half. You are not alone. Try these tips and watch your battery go back to functional again.

With the introduction of iOS 7, Apple added a ton of new and exciting features to your iPhone. However, in order to show off all of these new features, Apple has decided to turn them on: all of them. There’s…

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VOIP (Voice over Internet Protocol)

Voice over IP has come so much farther than home phones that work over the internet connection. Now you can tie phones into email systems, know in Outlook if someone is available or on the phone, calls routed to any device with a phone number or all of them at once. You can take your office calls at home seamlessly, even transferring to other extensions, voicemail and conferencing multiple par…

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