Our services are performed on site and remotely as needed. Based out of White Plains, NY, we travel to all points in Westchester County, Manhattan and lower Connecticut. For local service calls, we do not charge for drive time or mileage. We bill in 15 minute increments with only a 1 hour minimum for on site service. We do not charge minimums for remote service or telephone support! We offer a very competitive rate for an excellent level of service.